Posts tagged ‘customer_service’
Creating a dialogue for marketing, sales and service executives
Blogroll
- 2009 IBV CRM Leaders Study: The Path Forward for Customer Focused Leadership (thought leadership)
- a great source to free your mind with new ideas – TED
- Agile Enterprise Marketer (thought leadership)
- Don’t yield on customer trust: Navigating the customer experience journey… (thought leadership)
- Forrester Analyst Bruce Temkin on Customer Experience
- The Bank Channel
- The IBM 2009 CIO Study from the IBV
- whyitwas – web and marketing
Tweet tweet
- @thebankchannel blowing me off for golf are you? I see how you work. Just kidding. Just sorry to have missed you. hope you enjoyed. -c--------12 hours ago
- @silkcharm - honored, feel the same. Consumers are smarter & more informed in social media habits. Companies need to catch up. #ibmcrm-------1 day ago
- What did I ever do to IBM travel to be this screwed this often???-------5 days ago
- Last flight to australia I was two rows from the back. This one all the way back-------5 days ago
- It's as bad as usual at LAX. And as usual, I am one row removed from back of plane-------5 days ago
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Recent Comments
- cristene on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Jeff Fisher on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Lia on Consumers – changed for good, but change for the better?
- Mark Czajkowski on Consumers – changed for good, but change for the better?
- cristene on Consumers – changed for good, but change for the better?
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Flickr Photos
More Photos Five things I am grateful for as on 10/27/09
1. That my dear friend Selena's cancer treatments are nearly done 2. Seeing my mom, my niece, my boyfriend in just a few days 3. That people seem to be enjoying the new whitepaper/study 4. A new set of Steven Dweck earrings from Gilt.com and a cheap pair a chandelier earrings I got for $3 on the street in Kuala Lumpur 5. Going home and making a huge crockpot of chicken soup
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