Category Archives: web2.0
10 business models that rocked 2010 – from the Board of Innovation
I came across this content from a fellow IBMer who came across it from someone else, who… ah, the beauty of social media. And it is highly unsurprising that the Board of Innovation – the Slideshare’s owners – used Social Media centric models. Instead of me blabbing, I’ll let you get to the good stuff. […]
Living your brand values – part three involves a rapping monkey
So, I feel like this is becoming a slightly regular feature here – but this example was classic. And while normally I would put commentary in front of the video/image/piece o’media – we might as well get right down to “bidness…” Now Woot, simply put, never took itself too seriously to begin with. So it’s […]
And another example of living your brand values
Home-made, authentic and fun certainly define the vegetarian and mostly vegan bath and beauty product care company Lush. Herewith, they demonstrate that they can have a lot of fun with their brand as well – as employees from across the company show their dance and song skills in this 1-minute video. The video celebrates the […]
Top 50 websites in the world 25 May 2010 (5/25/2010)
Been a while since we’ve done one of these and what a difference the time makes…the number one position is still the same – which can only be said for 7 others in the top 50 – including Live.com (5), Wikipedia (6), Google UK (20), and Google BR (28), Mail.ru (31), flickr (32) and Doubleclick […]
10 New Examples of Smarter Customer Focus
So, it’s been a year since my original posting and I wanted to talk about who I thought was doing smart customer-focused things again – because it’s the most read post on my blog…(original post) – which I think means it’s most important to you. I want to reiterate something I said in the original: […]
Strategic service – its for everyone, not just customer service
Digitally savvy customers are increasingly using the Internet not only to seek information, but also to interact with companies, create solutions and make decisions. Smarter companies are using an emerging concept we call Strategic Service Delivery to enable customers to use data and resources more effectively to drive better customer engagement and experiences. Creating a […]
Another step on the path forward – the new digital channels whitepaper
Going digital: The connected, collaborative path forward is finally published. The link is in the right hand nav bar, second from the top (for now). Or, to make it simple, it is also the headline above. Here is the first page, with hopes of whetting your appetite to get more: Customer Relationship Management (CRM) executives […]
7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
So, I am not, I admit it, a last minute holiday shopper. This is generally a boon for those who I do buy for, because I end up being drawn to the mall like a moth to a flame and get more stuff at the end after I had technically completed my list. So, I […]
Oz-Blog…We’re off to see the wizard
So, where exactly did my week in Australia go? Despite the inability to see any native creatures (except two very fine gentlemen wearing the cult-fave, female-swoon-inducing three wolf moon t-shirts and the review that started sales phenom), we had a very successful week, mostly visiting with Financial Services clients looking to create better and more […]
Top 50 Websites in the world – wordle and snapshot October 18 2009
In keeping with our series of posts and visuals on the top 50 websites (see prior versions for August and June), here is the October picture, created this afternoon in Korea while I work from an ugly tiny hotel room in Suwon. So, there are only a few change-ups in the top 50. Facebook and […]
