Posts for the Community Category
Creating a dialogue for marketing, sales and service executives
Blogroll
- 2009 IBV CRM Leaders Study: The Path Forward for Customer Focused Leadership (thought leadership)
- a great source to free your mind with new ideas – TED
- Agile Enterprise Marketer (thought leadership)
- Don’t yield on customer trust: Navigating the customer experience journey… (thought leadership)
- Forrester Analyst Bruce Temkin on Customer Experience
- Social Media – Listen- Learn
- The Bank Channel
- The IBM 2009 CIO Study from the IBV
- whyitwas – web and marketing
Tweet tweet
- @drew best friend has lymphatic cancer. they caught it early, 2nd & hopefully final round of chemo for her starts Fri. Kick cancer's a**-------7 hours ago
- RT @jcorsello - wow, I love that title... Interesting job title of the day: "Marketing Operations Jedi Buttkicker" http://bit.ly/Exsn7-------13 hours ago
- @robfindlay - any interesting in talking to Forrester around Customer Experience and improvements? Let me know, I mentioned u to them Mon.-------13 hours ago
- @netvibes, #netvibes - want to feature a Netvibes screenshot in a whitepaper we are trying to publish - who can I speak with ASAP? Cristene-------13 hours ago
- finally sent another whitepaper off for layouts...or at least almost...by the end of the week...maybe two, that would be nice.-------5 days ago
Archives
Tags
#IBMCRM Advocacy Analytics augmented_reality CNN Collaboration Community content CRM CSR Customer Customer-focused Customer_Advocacy customer_experiece customer_experience customer_service CX Data Election Experience Forrester Hologram IBM IBV Innovative_Market_Making Internet Istanbul Jeremiah Owyang J_Crew Korea marketing nishere Path_Forward Pew privacy Public_sector publishers publishing Radical_Complexity_Reduction real_life retail Sephora stephen_king Strategic_Service travelSearch
Category Cloud
-
Recent Comments
- An example of smarter customer focus: Strategic Service Delivery from Opower « Digital and channel-based marketing information and inspiration on The Path Forward: New Models for Customer Focused Leadership (doc link)
- Keith Swanson on great site on new forms of web analytics and making them real
- cristene on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Jeff Fisher on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Lia on Consumers – changed for good, but change for the better?
-
Flickr Photos
More Photos Five things I am grateful for as on 10/27/09
1. That my dear friend Selena's cancer treatments are nearly done 2. Seeing my mom, my niece, my boyfriend in just a few days 3. That people seem to be enjoying the new whitepaper/study 4. A new set of Steven Dweck earrings from Gilt.com and a cheap pair a chandelier earrings I got for $3 on the street in Kuala Lumpur 5. Going home and making a huge crockpot of chicken soup
-
Recent Posts
- McKinsey and MIT on collaboration – and its meaning for innovative market making
- An example of smarter customer focus: Strategic Service Delivery from Opower
- Australia – part 2a of 2, along the Great Ocean Road
- great site on new forms of web analytics and making them real
- 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
Theme: Vigilance by Jestro
