As you know, I find people’s resistance to change interesting. Here’s why:
Change may work. It may not. It might take hold. It might morph. Change is full of maybes. You try to engineer as best you can to ensure success. You build upon a business case which provides the foundation for making change. You create a support structure to enable resources who want to move forward. You build demos and examples. Some days it’s faster and easier. Some days it’s not.
But one thing is guaranteed about change. You will, if you are willing to examine deeply what has happened, learn something. Here are some things to observe:
- How good was your plan?
- Did your business case transition well into business benefits that made the teams you work with embrace the changes?
- Did your stakeholder analysis effectively provide support to all levels and types of resources – from executives to line resources including your allies, unconvinced masses and those who were resistant to progress.
- How good were your education materials? What would you change? What was used? What wasn’t?
It won’t always be, as my Czech grandmom would say “cream and peach.” However, all knowledge and the experience you have in gaining it, is valuable. And you owe it to yourself and your organization to have and use it. -c-
