Monthly Archives: August 2009
IBM’s 2009 CRM Leadership Study: The Path Forward
So, I have not been blogging much lately. That is about to change. I have been taking two months to really examine and understand where we go from here as Customer Management functions. In my role for IBM’s Institute for Business Value, we undertook a study in May of this year with the Economist Intelligence […]
Top 50 websites in the world – August 24, 2009 – wordle
So, here we are again, a couple months later, with no major differences in the top 50. All of the players in the top 10 are still in the top 10. Youtube and Facebook switched places. No big deal. But here are a few things of note: if you needed evidence that social networking sites […]
