Archive for January, 2009
Creating a dialogue for marketing, sales and service executives
Blogroll
- 2009 IBV CRM Leaders Study: The Path Forward for Customer Focused Leadership (thought leadership)
- a great source to free your mind with new ideas – TED
- Agile Enterprise Marketer (thought leadership)
- Don’t yield on customer trust: Navigating the customer experience journey… (thought leadership)
- Forrester Analyst Bruce Temkin on Customer Experience
- Social Media – Listen- Learn
- The Bank Channel
- The IBM 2009 CIO Study from the IBV
- whyitwas – web and marketing
Tweet tweet
- example of strategic service & "game-like interactions," http://www.opower.com. how do you compare to your energy efficient neighbors? check it out-------2 days ago
- @mattconnock - if you could get some screenshots on #chase I'd appreciate it. I am talking about their offering as strategic service. 10Q.-------2 days ago
- banking followers, ad headline: "how to be a bank without acting like a bank." limited service offering, just deposits, http://bit.ly/8kM5Ej-------3 days ago
- @peamuttbutter - is that your absolutely adorable schnauzer? Love that. Keep me posted on how you guys are doing on your journey.-------3 days ago
- @benkepes - would love to catch up. Do keep me posted on your next trip over, as well as blog posts etc. -c--------3 days ago
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Recent Comments
- cristene on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Jeff Fisher on 7 ideas to save you money on holiday shopping…(as consumers, not marketers…)
- Lia on Consumers – changed for good, but change for the better?
- Mark Czajkowski on Consumers – changed for good, but change for the better?
- cristene on Consumers – changed for good, but change for the better?
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Flickr Photos
More Photos Five things I am grateful for as on 10/27/09
1. That my dear friend Selena's cancer treatments are nearly done 2. Seeing my mom, my niece, my boyfriend in just a few days 3. That people seem to be enjoying the new whitepaper/study 4. A new set of Steven Dweck earrings from Gilt.com and a cheap pair a chandelier earrings I got for $3 on the street in Kuala Lumpur 5. Going home and making a huge crockpot of chicken soup
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